Shipping & Returns Information
Shipping Information
We aim to get your order to you as quickly as possible.
Processing Time
All orders are processed within 1–2 business days.
During peak periods or new drops, processing may take slightly longer.
Shipping Times
Australia
2–6 business days
New Zealand
4–8 business days
International
5–10 business days
Shipping Rates
Shipping costs are calculated at checkout based on your location.
We may offer free shipping on selected promotions or minimum order values.
Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery in real time.
Delays
While we work with trusted carriers, occasional delays may occur due to factors outside our control.
If you have any concerns, feel free to contact us.
Returns & Exchanges
We want you to feel confident in your purchase.
If something isn’t right, we’re here to help.
30-Day Confidence Guarantee
You have 30 days from delivery to request a return.
Items must be:
- unworn
- unwashed
- in original condition
Exchanges
We currently offer exchanges for:
- size changes
- different colour selections
Subject to stock availability.
Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method.
Return Shipping
- Customers are responsible for return shipping costs
- If your item is defective or incorrect, we will cover return shipping
How To Start a Return
To begin a return, please contact us at:
Include:
- your order number
- reason for return
Important Notes
- Items must not show signs of wear
- We recommend trying on items with care
- Returns that do not meet our policy may be declined